In this episode I explain why visualising your work is the first step to prioritising it, controlling it, talking about it and making trade offs about it. After you see it all, and you stop crying at how much you're taking on (or expecting from your team), you can start to make decisions about it. It's much harder to make decisions about work that is not visible, or scattered all over.
I talk a little about Kanban and how using one single system is a good move.