A thought that's been on my mind: most organisations don't lack feedback. They just get it too late to use it.
By the time the signal arrives, the decisions that needed it were already made — and what was a cheap correction earlier has compounded into an expensive surprise.
By the time the signal arrives, the decisions that needed it were already made — and what was a cheap correction earlier has compounded into an expensive surprise.
In this episode, I think through why short feedback loops matter more than better ones, what startups get structurally right, and how larger organisations can shorten the distance between action and insight without blowing up their governance.
The written version of this argument is at cultivatedmanagement.com — this is the spoken version, walked through at a slower pace.
http://www.cultivatedmanagement.com/quarterly-review-already-six-months-late
http://www.cultivatedmanagement.com/quarterly-review-already-six-months-late